These Terms & Conditions explain the basic rules for using this website and making an enquiry about website design, website development, branding, landing pages or related digital work.
This website is operated by Dentiva Ltd, registered in England and Wales under company number 16341928. Our registered address is Suite A, 82 James Carter Road, Mildenhall, Bury St Edmunds, England, IP28 7DE.
The content on this website is provided for general information only. We aim to keep the information clear and accurate, but we do not guarantee that every part of the website will always be complete, current or available.
Visitors should not misuse the website, attempt to interfere with its security, copy content without permission or use the website in a way that could damage the site, the business or other users.
Submitting an enquiry, booking a call or sending a message does not create a contract. A project only begins when scope, pricing, timeline, payment terms and deliverables have been agreed in writing.
Any proposal, estimate or timeline is based on the information available at the time. If the project scope changes, the price or timeline may also change.
Clients are responsible for providing accurate information, content, images, brand assets, access details, approvals and feedback needed to complete the project.
Clients must have the right to use any content, images, logos, fonts, brand materials or third-party assets they provide. We are not responsible for legal issues caused by materials supplied without proper rights or permission.
Payment terms are confirmed separately for each project. A deposit, staged payment or upfront payment may be required before work begins. Work may be paused if payments are overdue.
Third-party costs such as domains, hosting, premium plugins, software licences, stock assets, subscriptions or external tools are not included unless agreed in writing.
Revisions are handled according to the agreed project scope. Reasonable changes can be included where agreed, but additional pages, features, integrations, design directions or major changes may be quoted separately.
If project feedback, content, approvals or access details are delayed, the delivery timeline may also move.
Many websites rely on third-party services such as hosting providers, domain registrars, booking tools, analytics, payment systems, form tools, plugins or email services. These services may have their own terms, pricing and availability.
We are not responsible for downtime, policy changes, price changes, technical issues or limitations caused by third-party providers.
Unless agreed otherwise, reusable methods, processes, design systems, code patterns, templates, internal tools and know-how remain our property.
After full payment is received, the client receives the agreed rights to use the final approved website deliverables for their business. Any third-party assets remain subject to their own licence terms.
Unless agreed otherwise in writing, we may reference completed work in a portfolio, proposal, case study or social post. Confidential information will not be shared intentionally.
We aim to keep this website available, but we do not guarantee uninterrupted access. We may update, suspend or remove parts of the website at any time.
To the fullest extent permitted by law, we are not liable for indirect loss, loss of profits, loss of business, loss of data, loss of opportunity or issues caused by third-party services, delays, incomplete client information or unauthorised changes made after handover.
Nothing in these terms limits liability where it would be unlawful to do so.
This website may include links to third-party websites or tools. These links are provided for convenience only. We are not responsible for the content, security, terms or privacy practices of external websites.
We may update these Terms & Conditions from time to time. The latest version will be posted on this page.
These terms are governed by the laws of England and Wales.
For questions about these terms, email asiful@dentivax.com.
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